Thought
Leadership Articles

Explore, learn, and lead with our Thought Leadership Articles, where we share insights and visionary thinking.

It is not always about you!

It is not always about you! Sometimes someone’s reaction to you actually has nothing to do with you. At another time, with a different player, Coach Roy’s joke might have been well received.

The Resilience Paradox: Not Spotting Bias When It’s Right in Front of You.

It wasn’t until later in the day, when I started receiving messages from my team, that I was prompted to relook at the email.

Why are many women paying for their own development?

At Peeplcoach, our mission is to make leadership development, training and coaching accessible to all. Research has proven that coaching works and yet current cost models and processes are exclusionary. By their very nature they provide for the few while excluding the many.

Three Tips for Shaping Your Leadership Style

Leadership is a journey of continuous growth and self-discovery. One of the most effective ways to evolve your own leadership style is by finding inspiration in the leaders you admire. By observing their qualities and actions, you can refine your approach and become a more impactful leader.

The wrap-up: an open letter from the CEO

At the end of July, we held Peeplcoach’s 2nd Annual Conference. And it is fair to say that there was a lot going on in the lead-up for Peeplcoach, for the team and for me personally.

10 Things I Learnt From the Accidental Prime Minister

I recently got to meet the ‘accidental’ prime minister, Jacinda Ardern. And before anyone criticises me for being flippant, this is what Jacinda called herself. To receive a handwritten invitation to meet someone you admire so much is definitely a great start to the day.

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Scott Thompson

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Title: Business / Executive Coach
Location: Melbourne & Northern NSW, Australia
Started with Peeplcoach: Oct-22
Industries: FMCG, Manufacturing, Print, Packaging and Food
Companies worked for: Opal, Orora, Visy, HSA Group, Gresham / GEON Group, Cadbury Schweppes, Duracell
Years experience: 20+
Roles: Group General Manager Strategy, Group General Manager Fibre, Chief Operating Officer, Executive General Manager Packaging, National Operations Manager, National Sales Manager, National Supply Chain
Qualifications: MBA Deakin University, Graduate Diploma Business Management
Accreditations: Executive Coaching – Institute of Coaching and Consulting Psychology, Currently Diploma of Business Coaching – Australian Institute of Professional Coaching
Email: scott.thompson@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/scott-thompson-013386b/

My Story

“My name is Scott and I have 20 years’ experience as a leader within publicly listed, private family, private equity and small to medium sized businesses within Australia and internationally. I have held senior management roles across FMCG, Print and Packaging in General Management, Operations, Supply Chain, Sales, and Marketing functions. I have led teams through all stages of the business lifecycle including start up, growth and scale up, right sizing and restructuring, through exit and acquisition. At each stage and across different industries the leadership challenge has been unique. I have balanced a successful career while ensuring work life balance was a priority to enjoy family time and its importance. My philosophy is that everyone should have the opportunity to be the best version of themselves and that everyone deserves the opportunity to work with a coach to help them to unlock their true potential to achieve this. There are many competing priorities in life and business and my role as a coach is to support you to focus on what is important to you and to provide the tools help you to make the changes you desire. As a coach I deliver results for business leaders who want to embrace change, who want to take charge of achieving their goals, who need help to find the time to work on the business and guide their business to increase profitability. I believe the key to my success has been my ability to communicate with stakeholders at all levels, being honest and taking accountability for my actions and outcomes. I am a firm believer that “the windscreen is wider than the rearview mirror”

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Jess Ferguson

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Title: Master Associate Coach
Location: Sydney, Australia
Started with Peeplcoach: January 2022
Industries: Professional and consulting services, Human Resources, Australian Public Service, Local Government
Companies worked for: Leadership Rebellion, Two Collaborate, Universal Business School Sydney, Employsure, Randwick City Council, Fair Work Ombudsman, Department of Justice and Attorney General
Years experience: 15+ years
Roles: Leadership & Executive Coach, Facilitator, National Consultancy Services Manager, Employment Relations Consultant, Learning & Development Consultant, Engagement Project Manager, Workplace Relations Consultant
Qualifications: Masters of Coaching Psychology, Bachelor of Business Management, Bachelor of Arts
Accreditations: Leadership Circle Profile, DISC, Strengths Profile, Personal Coaching Styles Inventory (PCSI)
Email: Jess.ferguson@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/jessicaferguson1/

My Story

My name is Jess Ferguson and for the last 15+ years I have built my career as a business leader, facilitator, coach and consultant with diverse professional experience within executive teams, senior management, leadership and organisational development, employment relations and business development. Working as an employee, and in my own company, I have built and led high-performing teams and departments through start up, transformation and high growth agendas. At Employsure, where I held a number of roles, we were recognised as one of Australia’s fastest growing companies and I was directly involved in implementing large-scale operating changes, department mergers as well as countless people development projects. Additionally, I have consulted extensively to organisations delivering programs in leadership development, employee engagement, career development, change management and culture development, across both private and public sectors. My career experience includes working as an executive coach, facilitator, head of premium services, national operations manager, consulting lead, learning and organisational development manager and workplace relations consultant. I have worked in start-up businesses such as Employsure where I oversaw the transformation from 200 clients to 16,000 clients, and 20 employees to 600 employees. I have worked for government organisations such as Fair Work Ombudsman, Randwick City Council, the Department of Justice and Attorney General and for boutique consultancies Leadership Rebellion and TwoCollaborate. I am also an Entrepreneurship Fellow and Associate Professor for the Universal Business School Sydney. I specialise in developing leaders to scale and grow their mindset, self-concept and behaviour so that they can become more authentic, resilient and impactful in their leadership. My approach to coaching is about providing a balance of support and stretch for my coachees. I aim to create space to allow coachees to explore and reflect, to support them to define challenges and opportunities, to enable individuals to see a different perspective and take hold and control of their leadership and career potential.

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Hilary Gustave

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Title: Partnership Manager USA and Master Coach Associate
Location: Colorado, USA
Started with Peeplcoach: Oct-21
Industries: Advertising and Media, Professional and Consulting Services
Companies worked for: Chroma Coaching, Rebound Solutions, Spark Your Brand, Maestro Group, J.D. Power, Capgemini
Years experience: 20+
Roles: Executive Coach, Chief People Officer, Brand Strategy, Senior Director of Operations and Marketing, Insights & Innovation Strategist
Qualifications: Bachelor of Science, Executive Coaching Certification, Master Science – Change Leadership (completing)
Email: hilary.gustave@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/hilary-gustave/

My Story

“My name is Hilary Gustave and over the last 20 years I have built my business experience as a lead engineer, management consultant, consumer insights and strategy researcher, sales and business development manager, director of marketing and operations, and chief people officer. I have operational experience across various business functions and have worked in range of organizations, including EY (formerly Ernst & Young Global Limited), Capgemini, Umbria (now part of JD Power), Maestro Group, Rebound Solutions, and my own consultancy. I believe that I bring a thoughtful and well-rounded perspective to all my coaching relationships. I have been a coachee putting in the work to achieve change and a goal, and, as a coach, I draw on my hands-on experience, ability to guide the problem-solving process, empathy, and academic qualifications to develop others. My qualitative research background also means that I can skillfully and quickly identify patterns and areas for exploration – both the obvious and the not-so-much. My qualifications include a BS in Integrated Science and Technology and a coaching certification from Columbia University’s Executive Coaching program. I am also an NBI Thinking Preferences Assessment certified practitioner. I am in the process of completing my Executive Masters in Consulting and Coaching for Change – HEC Paris and Saïd Business School, University of Oxford (UK), as well as my ICF ACC certification (both delayed due to COVID-19). I love working with professionals who are looking to learn more about the business world and themselves, and who are eager to apply that knowledge to the identification and enthusiastic pursuit of their goals. I look forward to partnering with you on your leadership and career journey.”

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Felicity Brown

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Title: Master Coach Associate
Location: ACT, Australia
Started with Peeplcoach: Oct 2021
Industries: Banking & Finance, Government, Education
Companies worked for: ANZ Bank, Westpac Banking Corporation, Australian Public Service, Monash University Malaysia, RMIT University Vietnam
Years experience: 30+ years
Roles: Coach Facilitator/Trainer, Consultant Senior, Manager Assistant Director, Training Manager, Recruiting Officer
Qualifications: Master of Career Development, Grad Cert in Community Counselling, BA (Politics), Cert IV Assessment and Workplace Training, Associate Certified Coach, Certified Emotional Intelligence Coach, Certified Professional Coach, Associate Certified Meta-Coach, Facilitating Career Development (Instructor)
Accreditations: MBTI (CPP), Strong Interests Inventory (CPP)
Email: felicity.brown@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/felicityebrown/

My Story

My name is a Felicity Brown and my 30+ year career has taken me around the world across a number of industries including banking and finance, government, higher education and now leadership and career coaching. I started my career in retail banking, then moved into human resources, worked my way up to Assistant Director and Diplomat with the Australian Immigration Department and made a mid-career change working for RMIT Vietnam and Monash University Malaysia. I have always loved travel, people, and diverse cultures and through persistence and a few brave decisions, I have had the privilege to have worked in Australia, Japan, Indonesia, Malaysia, Vietnam, Egypt, and Hong Kong. I am curious, love learning and hold a number of qualifications including Master of Career Development (Edith Cowan University), Associate Certified Coach (International Coaching Federation), Facilitating Career Development Instructor (National Career Development Association USA), Associate Certified Meta-Coach (International Society of Neuro-Semantics), Certificate IV, Assessment and Workplace Training (Canberra Institute of Technology), Myers-Briggs Type Indicator (MBTI) Personality Assessment Step I and II Accredited Facilitator (CPP Asia Pacific), Strong Interest Inventory Career Assessment (CPP Asia Pacific), Graduate Certificate of Community Counselling (University of Canberra) and a Bachelor of Arts (Macquarie University). I am an experienced leader building and leading high performing cross-cultural teams both large and small and occasionally involving difficult personalities and tricky situations. As a coach, I will not tell you what to do but I may share some of my many years of experience to help you decide the best way forward. I am a good listener who is genuinely interested in people and what drives them, and I believe that work should be enjoyable. I have a “can-do” attitude and a resilient career story with many ups and downs, so I know what it is like when your career and work doesn’t go to plan. My role will be to help you make the most of your skills and talents to build your leadership skills, manage your career, deal with workplace issues, and achieve your goals.

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Evie Suss

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Title: Master Coach Associate
Location: Victoria, Australia
Started with Peeplcoach: 21-Nov
Industries: Health / Education / Personal Growth
Companies worked for: Tyler International, Susannah Tosh, Queensland Health, Queensland Education, National Health Authority
Years experience: Counselling – 15 years, Project Management – 10 years, Coaching – in various forms from 1995
Roles: Coach / Facilitator / Trainer / Educator /Project Lead
Qualifications: Graduate Certificate in Organisational Coaching, Cert IV Tesol, Cert III Disability, Prince 2 Project Management, Dip & Cert in Counselling
Accreditations: ICF – Associated Certified Coach
Email: Evie.suss@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/evie-suss/

My Story

My name is Evie and over my 20+ years of work experience I have held roles in IT, counselling, education, facilitation, project management and coaching. I’m passionate about empowering people break through the things that can often hold them back. I started my career in England leading and supporting busy teams in College Education and working for a Royal Examination Board. I qualified as a counsellor and then as a teacher / facilitator working in NHS Government Health for 15 years, leading on projects and helping healthcare professionals, clinicians and managers work more effectively and efficiently together through change. In 2013 I moved to Australia and spent over 6 years in Queensland, working in Government Health and Education, and internationally with Young Leadership, transitioning students from Japan and China. Partnering with state and private schools applying coaching and positive psychology frameworks to support transition and change beyond School. Since 1995 coaching has been an integral part of all my roles. I’ve worked with emerging leaders’, teams, businesses, healthcare professionals and privately to achieve lasting business and personal results, dreams, and ambitions. I also work with disabled students, empowering them to define and achieve their goals. I hold a number of qualifications and certifications including Post Graduate Degree in Organisational Coaching, with an accreditation as a certified ICF ACC coach, Certificate IV Tesol, Certificate III Disability, Prince 2 Project Management, C&G Teacher Trainer Cert and a Diploma and Certificate in Counselling. I bring all my business and personal experience to my coaching practice. I am passionate about growth and learning and will use the different tools I have developed over the years to build self- awareness and understanding, increase communication skills and bring a positive focus to internal and external factors to support transition, change and sustainable transformation.

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Doug Binns

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Title: Master Coach Associate
Location: New South Wales, Australia
Started with Peeplcoach: Apr-21
Industries: Banking and Finance, Engineering, Techology,
Companies worked for: CORE 4 Solutions, Ecosave, TSC Group Holdings, AE Smith, Honeywell, Westpac
Years experience: 30+
Roles: Principal, General Manager Business Development, Key Account Manager
Qualifications: MBA, Bachelor of Business, Accounting and Finance
Accreditations: Human Synergistics – LSI
Email: doug.binns@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/dougbinns/

My Story

“My name is Doug Binns and I am a Peeplcoach Master Coach Associate. I believe in guiding people and organisations to find their purpose, develop their capabilities, and realise their potential in alignment with personal and organisational values. I have built a successful career working at an executive level, with broad experience across multiple industries, including financial services (Westpac), building services (Honeywell and Johnson Controls), energy efficiency (AE Smith) and software services (Central Innovation and TSC Group). This broad experience across multiple industries, working in national, regional and global roles in Australia, the Asia Pacific region and America, has enabled me to develop a strong set of skills and competencies as a leader and coach, and a strong commitment to helping individuals and organisations realise their potential and maximise their impact. I have a passion for helping people. My career continues to focus on service businesses that are built around understanding and meeting the needs of people. I learned early in my career that my strengths lay in helping people to develop their capabilities and realise their potential. I derive a great deal of satisfaction and joy from seeing people grow through understanding their purpose, taking on new challenges and enjoying the success of their achievements. My coaching philosophy is built around the following four key points. Awareness – knowing about purpose, strengths and development opportunities. Acceptance – understanding the potential for change and being accountable for results. Action – setting action plans to drive positive change and achieve success. Achievement – recognising and celebrating success, no matter how small. In addition to my business and work experience I hold a Bachelor of Business and an MBA, and have completed the Quality Management Program at the University of Michigan and Positive Psychology at the University of Pennsylvania. I am also an accredited LSI practitioner. I look forward to partnering you on your coaching and leadership journey. “

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Di Kanagalingam

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Title: Master Coach Associate
Location: Victoria, Australia
Started with Peeplcoach: Sep-21
Industries: FMCG and Consumer Products, Health, Professional and Consulting Services, Property Management, Science and Research
Companies worked for: GSK, Vicinity Centres, Moment Consulting, Health Scope
Years experience: 20+
Roles: Learning & Development Manager, Senior Human Resoruces Consultant, Principle Consultant
Qualifications: Bachelor of Behavioural Science (Psychology). Postgraduate Diploma Applied Psychololgy (Honours)
Accreditations: GENO Emotional Intelligence, IECL – Level 2, MBTI, Human Synergistics – LSI
Email: di.kanagalingam@peeplcoach.com
LinkedIn: diannekanagalingam

My Story

Hi, I’m Di and I am pleased to be one of the Master Coach Associates on the Peeplcoach team. I am grateful to have learned the skill of coaching early in my Human Resources career which spanned generalist business partnering, learning & organisation development consulting and team leadership. I was able to further enhance my coaching abilities by becoming part of a global pool of internal executive coaches and coaching program facilitators at GSK which solidified my passion for coaching and the results coaching brings. I have worked successfully across a variety of industries including pharmaceutical, FMCG, manufacturing, retail, medical research, retail property management, and health technology in internal roles and as an independent consultant. For me, the value of coaching is in its solutions focus and forward moving direction. My coaching style is intuitive and adaptive and I balance the challenge, support and guidance of the coachee towards their goals. With solid experience in the coaching process and a suite of varied tools and techniques to draw on, my aim is to build insight, clarity and action. What I love about coaching is that no two people are the same and therefore each coaching partnership is different and tailored around the individual. In addition to my industry experience, I hold a Bachelor of Behavioural Science, Postgraduate Diploma in Applied Psychology, a Level 2 Organisation Coach Certification with the Institute of Executive Coaching and Leadership, as well as various accreditations including Genos Emotional Intelligence tools, Human Synergistics LSI /GSI, Myers-Briggs Type Indicator, DiSC to name a few.

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Deb McDonald

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Title: Master Coach Associate
Location: Victoria, Australia
Started with Peeplcoach: Sep-21
Industries: Education, Professional and Consulting Services
Companies worked for: Victoria University, Dee Mac Consulting, Swinburne University of Technology, University of Melbourne, Monash University, RMIT University,
Years experience: 25+
Roles: Director, Employablity Senior Manager, Career Consultant, Associate Director, Manager Student Development
Qualifications: Grad Cert Organisational Coaching, Grad Dip Career Ed and Dev, Cert IV Training and Assessment, Grad Cert Tertiary Education Management, Master of Education
Accreditations: ICF Member, HBDI – Herrmann International
Email: deb.mcdonald@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/deb-mcdonald

My Story

“My name is Deb McDonald, I have over 30 years’ experience in the education sector and over the past fifteen years, I have held many different leadership roles, from Team Leader, Manager, Associate Director to Director. These roles have involved me leading individuals and teams of between 4-40 staff supporting them to understand their priorities and achieve their goals.

I built my career and expertise at RMIT University, Victoria University, Monash University, The University of Melbourne and Swinburne University where my goal was always to ensure that our graduates were well prepared to manage their careers with clarity and confidence. In my senior leadership roles as Manager, Career Development; Associate Director, Careers and Employability; and Director of Employability my focus was on coaching my leaders to lead strategic priorities and their teams’ performance and outcomes.

I hold a number of qualifications including a Graduate Certificate in Organisational Coaching (Swinburne University), a Master of Education in Work Based Learning (Victoria University), a Graduate Certificate in Tertiary Education Management (The University of Melbourne) as well as a Graduate Diploma in Career Education and Development (RMIT University). I also hold a number of qualifications in training and assessment, business and frontline management as well as being a Herrmann Brain Dominance Instrument (HBDI) certified practitioner.

Through my roles in leadership over many years, I have developed a passion for professional growth and development of people. As a result, I have recently moved into executive coaching to be able to work with people who are committed to grow and develop in their careers and achieve their professional and personal goals. I believe the capacity for growth and change is in everyone and often just needs to be supported to uncover what is possible.

In addition to being a qualified career consultant and coach, I bring a wealth of knowledge, skills and experience as well as empathy, integrity, and accountability to my coaching relationships.”

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Bronwyn Rose

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Title: Master Coach Associate
Location: Hobart, Tasmania
Started with Peeplcoach: February 2022
Industries: Professional and Consulting Services, Banking & Finance, Travel & Tourism, Education, FMCG and Consumer products, Government
Companies worked for: LeftField Project Solutions, BC Learning Solutions Pty Ltd, The Commonwealth Bank, Radisson Hotels International, The ANA Hotel Sydney, Campbell’s Arnotts Pty Ltd, Caltex Petroleum Australia Pty Ltd, Pfizer Pty Ltd, Australian Bureau of Statistics, Department of Education, Department of Infrastructure, Department of Premier and Cabinet
Years experience: 30+ years
Roles: Consultant and Facilitator, Human Resources Manager, Training Manager, Learning and Development Manager, Executive Coach, Leadership Facilitator and Coach
Qualifications: Bachelor of Education (Social Science / Computing), Graduate Certificate of Social Science (Human Resource Management)
Accreditations: IECL-Level 3, DISC, SDI 2.0 (Strengths Deployment Inventory) PROSCI (Change Management)
Email: bron.rose@peeplcoach.com
LinkedIn: www.linkedin.com/in/bronwynrose/

My Story

My name is Bronwyn Rose, (I prefer to be called Bron), and I have over 25 years’ experience in facilitation, learning and development, project management and leadership across a range of industries and organisations including Caltex, Campbell Arnott’s, Pfizer, CommBank, The ANA Hotel, the Australian Bureau of Statistics, Department of Education, Department of Infrastructure, Department of Premier and Cabinet to name a few. I have always worked in learning and development. Whether it was teaching teenagers, managing human resources departments, delivering training, designing, and developing leadership programs, coaching, or facilitating team sessions – I have always been involved in building skills, developing self-awareness and encouraging a lifelong love of learning. Coaching is education – from “edu” / “care “- “to draw out.” The coach’s role is to draw out what is already there, hold space for it to be examined and then support the coachee to make connections and define what needs to be learned or actioned next. “Know Thyself” guides our coaching sessions for both coach and coachee. I love being a coach because it challenges me to be open, to be humble and to be willing to do whatever is needed to support a coachee achieve their goals. Sometimes this involves challenging thought patterns and beliefs, and other times it involves supporting and guiding the coachee towards joining the dots and choosing positive actions. Coaching is an opportunity to serve; to share knowledge, skills, and experience at the right time and in the most appropriate way. More than this, coaching is an opportunity to be in the moment and offer exactly what is needed; a direct question, an objective observation or a line of inquiry linked to the current focus of learning. I love the spontaneity and variety that arises when the coaching conversation is open, and intentions are clear. My qualifications include a Bachelor of Education (Social Science / Computing), a Graduate Certificate of Social Science (Human Resource Management), am accredited with the Institute of Executive Coaching and Leadership (Level 3), DISC, Strength Deployment Inventory (SDI) and PROSCI (Change Management).

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Joanna Clary

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Title: Master Coach Associate
Location: Victoria, Australia
Started with Peeplcoach: Sep-21
Industries: Banking and Finance, Professional and Consulting Services
Companies worked for: Ancora Learning, Telos Finance, ME Bank, Business in Heels, NAB, Cygnus, Wizard Home Loans, ANZ, Mortgage Choice, St George
Years experience: 20+
Roles: Leadership Coach & Facilitator, Head of Capability & Performance, Head of New Business & Customer Services. Head of Mortgage Acquisition & Servicing, National Operations Manager, National Training Manager
Qualifications: Graduate Australian Institute of Company Director (GAICD), Grad Cert Management Diploma of Finance & Mortgage Broking, Cert IV Training & Assessment
Accreditations: Facet 5 Genos Emotional Intelligence HBDI – Herrmann International, IECL – Level 3, Team Management Profile (TMS), Leadership Circle Profile
Email: joanna.clary@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/joannaclary/

My Story

“My name is Joanna Clary, and I am an executive coach with over 15 years’ experience working with business leaders to deliver outstanding business performance. I believe I bring a great combination of strong coaching skills and extensive business, leadership, and life experience to help you think outside the box, implement new strategies, and increase your leadership, business, and sales effectiveness. Prior to launching my own executive coaching and leadership facilitation consultancy I have spent most of my career in the banking and finance industry holding roles in operations, training, mortgage acquisition and servicing and business development in organisations such as NAB, ANZ and St George Bank. Over the years I have led both large and small teams which has given me hands on experience building the skills and careers of individuals, high performance teams and collaborative cultures. I am an ICF accredited coach to ACC level, hold an IECL Level 3 certification in organisational coaching, a Graduate of the Australian Institute of Company Directors and Grad. Cert Management Cert IV Training and Assessment. Additionally, I am accredited in Hermann Brain, Team Management Profile, Facet 5, and Genos EI. If performing to your absolute potential is important to you, and you are committed to being actively involved in the coaching relationship, I would love the opportunity to partner you. Just bring an open mind and a hunger to move forward.”

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Zana Ballantyne

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Title: Head of Coaches and Master Coach
Location: Victoria, Australia
Started with Peeplcoach: Dec-18
Industries: Banking and Finance, Essential Services, FMCG and Conusmer Products, Government – Local, State, Federal, Healthcare – Hospitals, medical and ancillary
Companies worked for: Grow Leadership, Ambulance Vic, GE, CBA, Coles, Benatas, Consumer Affairs, Peeplcoach
Years experience: 25+
Roles: Organsational Development, Learning and Development, Executive Coach
Qualifications: Grad Cert Organisatonal Coaching, Cert IV in Training & Assessment
Accreditations: DISC, Human Synergistics – LSI, MBTI (CPP), NLP
Email: zana@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/zanaballantyne/

My Story

“My name is Zana and I am both a Master Coach and Head of Coaches for Peeplcoach. My role is to recruit, grow, develop, lead and inspire a team of passionate and talented coaches to ensure we achieve our mission to make coaching accessible to all! I now lead a team of coaches who are supporting emerging and developing leaders across Australia, New Zealand, US, UK, Singapore and India. With 25+ years’ experience across continents in the people development and leadership space, I’m known for driving people-led organisational change and embedding positive cultures. I do this through a consultative coaching approach and facilitating programs that ignite new ways. I’ve led teams and worked with all levels of leadership in various industries, including GE, Coles, ADP, Consumer Affairs and Ambulance Victoria. Some of my clients include Asahi, Dulux, Inghams, Latrobe City Council and Bega to name a few. I am a qualified executive coach holding a Post Graduate Certificate Organisational Coaching and I am a practitioner and facilitator in DISC, LSI, GSI, NLP, MBTI, Change Acceleration Process (PCI) As a leader and coach, I explore hidden challenges, then empower individuals to find solutions that inspire action. I believe in putting people first to build capability, create high performing teams and positive sustainable change that drives business results. zana@peeplcoach.com Feel free to book a time to chat to be here https://calendly.com/zanaballantyne/find-out-more-about-peeplcoach-1″

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Richard Clarke

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Title: Master Coach Associate
Location: Sydney, Australia
Started with Peeplcoach: Mar-23
Industries: Professional Services, Information Technology, Telecommunications, Banking, Mining, Government, Consumer Goods, Utilities
Companies worked for: Accenture, Findex/Crowe Horwath, SMG, Self-employed
Years experience: 30+
Roles: Partner, COO, Board Director, Consultant, Coach, Mentor
Qualifications: Master of Science in Coaching Psychology, Bachelor of Arts with Honours in Psychology and Education
Accreditations: ICF Associate Certified Coach, The Leadership Circle, Hogan Personality Assessments, Global Leadership Wellbeing Survey, Mental Toughness Questionnaire, Mental Health First Adi, Luma Institute Design Thinking
Email: richard.clarke@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/richardsclarke/

My Story

“Hi, I am Richard Clarke and I have a passion for helping people find purpose and perspective. I bring three decades of business experience as a management consultant, head of operations and leadership coach. As a management consultant with Accenture, I helped many client organisations to enable change associated with large scale business and IT transformations including establishing the Accenture Learning Outsourcing business in Australia and managed end-to-end training operations for Telstra for five years. I have held the role of Chief Operating Officer for IT/SaaS and Leadership Development companies managing all aspects of these businesses including finance, people & culture, customer services and product development and Senior Partner with Accounting firm Findex/Crowe Horwath. I take an evidence-based, solution-focused approach to coaching, drawing on a range of psychological frameworks such as adult development theory, cognitive behavioural theory and systems thinking. I bring a personalised and collaborative approach to coaching which empowers leaders with autonomy for their own development. I have an empathetic, active listening approach and a curiosity to dig deeper into underlying beliefs, desires, and motivations. I draw on my own strengths of positivity, developer, connector and change agent to support and challenge my clients through a blend of coaching and mentoring. My purpose is to help people navigate their careers, lives and leadership so that they can improve the lives of others and the performance of teams and organisations.”

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Joanne Hall

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Title: Master Coach Associate
Location: Bondi, Sydney
Started with Peeplcoach: August-22
Industries: Professional Services, Human Resources, Start Ups, Rapid Growth, Not-for-Profit, Legal Services
Companies worked for: Leadership Rebellion, Employsure, Evolve Housing, Spruson & Ferguson, Macfarlanes
Years experience: 20+
Roles: Associate Program Leader, Head of Learning & Development, Executive Officer and Company Secretary, Senior Employment Relations Adviser, Solicitor
Qualifications: Masters of Science in Coaching Psychology (in progress), Workplace and Business Coaching Certificate, Bachelor of Laws (LLB), Diploma in Human Resources, DSDM Agile Project Management Practitioner, Prince2 Project Management Practitioner, Lean Six Sigma Yellow Belt
Accreditations: DISC
Email: Joanne.hall@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/joanne-hall-67188148

My Story

“My name is Joanne Hall, I am a learning and organisational development specialist. I have a broad range of business experience as part of the Executive Teams of Evolve Housing (not-for-profit) and Employsure (one of Australia fastest growing professional service organisations) and as a commercial lawyer advising global organisations including Nike, Pernod Ricard and Virgin. As such, I understand the talent, cultural and commercial issues facing leadership teams today and have helped them meet these challenges through award winning development, engagement, and recognition strategies. These include leadership development programs, vision and values design, performance systems and skills academies. I support the creation of high performing teams by helping them identify and overcome barriers, agree strategy, and improve communication and collaboration. For me coaching is about empowering others by opening the space for them to pause and reflect. It’s this supportive connection which allows them to challenge their beliefs and uncover new perspectives, explore what really matters to them, understand their strengths and work towards achieving their goals. Creating a higher level of self-awareness ultimately creates choice point where we can decide how we want to respond (rather than simply react) and how we want to show up in the world – and this is what makes a great leader. In addition to my broad industry experience, I am currently completing the Masters in Coaching Psychology at the University of Sydney and am accredited in DISC Advanced Behavioral Profile. I also hold a Bachelor of Laws, Agile and PRINCE2 Project Management and Lean Six Sigma certification and enjoy blending these more traditional business management skills with leadership psychology to provide holistic support for leaders. I look forward to supporting you on your journey.”

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Karin Moorhouse

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Title: Master Coach Associate
Location: Hong Kong, China
Started with Peeplcoach: Aug-22
Industries: FMCG & Consulting
Companies worked for: Nestlé, Unilever, Treasury Wine Estates, George Weston Foods, Weben Partners, Shiyao Investments and Médecins Sans Frontières (MSF)
Years experience: 35+
Roles: VP Marketing; Global Director – Consumer Insights & Innovation; Director – Marketing, Sales & Distribution; Business Development Director – Asia; VP Oceania; Business Consultant; Member of Board of Directors.
Qualifications: Bachelor Commerce – Marketing (UNSW), PED (IMD, Switzerland)
Accreditations: IECL – Level 1
Email: karin.moorhouse@peeplcoach.com
LinkedIn: Karin Moorhouse 穆嘉玲

My Story

My name is Karin Moorhouse and I have over 35 years business and leadership experience. Over the years, I have lived and worked cross- culturally for international FMCG companies, in places as diverse as Europe, North America, Africa, China and in Australia. I have had the privilege to work for the likes of Nestlé, Unilever, and Treasury Wine Estates, but I’ve done other things too. I volunteered in a war zone with Doctors Without Borders (MSF), wrote a book, studied French and more recently, Mandarin. I am now based in Hong Kong, where I am a consultant to the food industry and a passionate coach. I’ve always loved the buzz of business, especially strategy development and product innovation. But if I am to be honest, the thing I have enjoyed most throughout my career, has been managing and developing people and leveraging the collective energy of a team for performance. During my career, I have managed teams in operationally intense environments, in both developed and emerging markets and led successful M&A projects. As a member of senior leadership teams, I have been under the pump to grow or help turnaround businesses with limited resources, so I understand first-hand the pressures of today’s managers. Yet on reflection, the most inspiring and effective leaders I have encountered along the way, were always genuine and authentic and embraced the principles of coaching in their leadership style. And despite undertaking some excellent training programmes, there were times I wished I had access to a coach, because I know that the candid conversations that come with coaching, help build self- confidence and unlock greater potential. That is why, I am excited to be part of the Peeplcoach team. I genuinely believe that coaching should be more accessible, and that enlightened, one-on-one learning and development programmes are a harbinger for positive change. So, I look forward to helping you find your authentic voice as a leader.

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Susan Williams

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My Story

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Title: Ambassador Coach
Location: New York, USA
Started with Peeplcoach: Oct-21
Industries: Banking & Finance, Healthcare, NFP, Professional and Consulting Services, Science and Research
Companies worked for: Elwood Advisors, AQR Capital Management, JP Morgan Chase,
Years experience: 20+
Roles: CEO, VP Talent Development, VP Investment Banking, Human Resources & Buisness Management
Qualifications: Bachelor of Arts (Psychology), Ph.D Social & Organisational Psychology. Executive Coaching Intensive Certification Program
Accreditations: DISC, Hogan Assessment, Gallup Strengths Finder, Interpersonal Leadership Styles (Stratton Consulting)
Email: susan.williams@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/susan-m-williams-ph-d/

My Story

“My name is Susan and I’m an Ambassador Coach and Partnerships Lead for Peeplcoach in the United States. Over the past 18 years, I have worked in Human Resources in a variety of organizations, ranging from large global financial services and biotech firms to smaller firms and start-up organizations. I have worked with companies such as JPMorgan Chase, AQR Capital Management, Compass Partners (private equity) and Regeneron Pharmaceuticals. In 2015 I started my own business, Elmwood Advisors, a talent advisory and HR consulting and coaching practice. I have worked with firms such as Point72 Asset Management, Balyasny Asset Management, and Kline Hill Partners. All my roles have been focussed on talent development, helping organizations attract, retain, develop, and engage their people, as well as develop and support managers at all levels. My philosophy on coaching is that it is a powerful tool, but has to be based around a genuine partnership between the coachee and the coach. Great things can happen through this relationship – coachees can make significant advancements, grow, learn new things, and expand their horizons. But they have to be the driving force. The role of the coach is both to support and to challenge, but the agenda has to be the coachee’s. I love being a coach because I thrive on being a positive, optimistic, and constructive partner to my coachees – someone they can trust but who will also challenge them when necessary for their development. In addition to my industry experience, I hold a PhD in Social and Organizational Psychology and am accredited in the Hogan Assessment suite, Gallup StrengthsFinder, DiSC management-style assessment, and Interpersonal Leadership Styles assessment. I have completed the Columbia University External Coaching Intensive certification program and practicum, with full certification expected in the fall of 2021. “

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Sarah Bateman

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My Story

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Title: Master Coach Associate
Location: Victoria, Australia
Started with Peeplcoach: Aug-21
Industries: FMCG and Consumer Products, Professional and Consulting Services, Superannuation and Insurance, Technology
Companies worked for: Pivot Coaching & Development, Catholic Church Insurance, Test Grid, Asahi Beverages,
Years experience: 20+
Roles: Coach, Talent Acquisition Manager, Snr Organisational Development Consultant,
Qualifications: Post Grad cert – Careers, Education & Development, Post Grad Cert Commerce ( HR) , Organisation Coaching
Accreditations: Hogan Assessment, DISC, Genos Emotional Intelligence, Lominger Leadership Architect, Saville Assessment
Email: sarah.bateman@peeplcoach.com
LinkedIn: https://www.linkedin.com/in/sarah-bateman-pivot

My Story

“My name is Sarah Bateman and over the last twenty years I have worked in various roles in human resources, including recruitment, generalist HR and organisational development, across a range of industries in both the UK and Australia. Most recently I have worked for CCI Insurance, Testgrid Consulting and Asahi Beverages. In 2020 I decided to follow my passion and launched my own coaching business. For me, coaching is all about getting people to think differently in order to do differently. I am passionate about seeing people succeed in their careers and lives. There is something so satisfying about seeing an individual whom I have helped working in a role or industry that is genuinely making them happy. When I am coaching someone I often find myself in a state of flow. I hold postgraduate qualifications in HR and Commerce and Careers Education and Development. I completed my Level 1 IECL Organisational Coaching in 2019, and in 2020 I became an accredited strength coaching practitioner. Other instruments and tools that I am accredited in include DiSC; Saville Wave Personality Test and Abilities; OPQ and Abilities; Thomas Personal Profile Analysis; Genos Emotional Intelligence Inventory; and Hogan Personality Inventory. To me, the sign of a good coach is someone who can ask some really curly questions, and who knows when to push and when to be silent. My twenty years in HR have given me exposure to some diverse and interesting people and situations, which has given me the skills and experience to understand complex problems and to identify and navigate solutions quickly. I look forward to getting to know you and partnering with you on your career and leadership journey.”

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Margaret Haarhoff

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My Story

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Title: Master Associate Coach
Location: Melbourne Victoria
Started with Peeplcoach: February 2022
Industries: Banking & Finance, Superannuation and Insurance, Education, Healthcare, Science and Research, Professional Services & Consulting
Companies worked for: RBS Insurance (UK), Royal Bank of Scotland (UK), Swinburne University, GSK, Telix Pharmaceuticals, Consulting Make it Happen
Years experience: 20+ years
Roles: Principal Consultant, Global Director People & Culture, HR Business Partner, Employee Services Lead,
Qualifications: BA-Honours Psychology, MCIPD Diploma, Functional Nutritional Therapy Practitioner
Accreditations: MBTI (CPP) IECL – level 1, IECL – Level 3
Email: Margaret.haarhoff@peeplcoach.com
LinkedIn: www.linkedin.com/in/margaret-haarhoff

My Story

My name is Margaret, I have a passion and drive to allow others to see their exponential abilities in all areas of life and be their best. Investing in my own growth and development changed my life, that is why I do what I do today. Working with others to help transform their lives so they too can operate life to their fullest potential, align with their innermost self and create anything they truly desire. We can create everything we want just not all at once. My career has spanned a multitude of industries, across different countries enabling me to work with individuals and organisations to create success. In working with these organisations and industries, I have an expansive understanding of the complexities of organisations and the personal and professional opportunities that exist within. From my experience, the people are who matter! They are the ones that truly drive an organisation, create expansion, evolution and creativity beyond what you think possible. With my unique abilities and personable nature, I bring together both the commercial side of business and underpin this with the critical people element, this is where the magic happens. This is where we see the difference in performance, leadership, personal satisfaction and organisational and role congruence. I create the time and space for individuals to expand, to grow and focus on themselves. This in turn creates a driven individual, powerful teams and an even more successful business. Values create focus, focus creates our reality, I support individuals to see their value and align their focus and create growth. What we focus on grows… Through combining my extensive experience in the corporate world, my personal journey of growth through coaching and now being a coach myself, I hold a unique ability and set of skills that allows individuals to step forward with awareness and intention to provoke or evoke new and different perspectives and skills. My health and wellness background not only creates personal growth but helps support you understand what your bodies needs are, achieving razor sharp focus, endless energy. I support individuals create meaningful opportunities, drive change and unlock exponential growth, we all have untapped potential inside us. There is no one size fits all, working with me will support you with how to unlock yours and discover your own uniqueness. As a person and coach, I value a relationship based on trust, commitment, honesty and collaboration. This allows us to have meaningful dialogue, the right amount of challenge and support to drive for the best outcome. Growth and development are not one dimensional, the whole person is an important, this includes relationships, systems, environment and wellbeing. In addition to my industry experience, I hold a Bachelor of Arts, Postgraduate Degree in Psychology, an MCIPD Diploma, a Level 2 Organisation Coach Certification with the Institute of Executive Coaching and Leadership and am a qualified Nutritional Therapist and Mental Health First Aider. I am also an accredited MBTI practitioner.

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