Our Team
The Peeplcoach team are dedicated business professionals who believe that exceptional leadership accelerates individual and organisational success. We are driven to make coaching accessible – anyone, anywhere, any device, any stage in your career or business journey.
Executive Team
Christine Khor
CEO and Founder
My name is Christine and I am the CEO, Founder and Lead Coach at Peeplcoach. Over the last 25 years, I have had a very varied career across marketing, recruitment, business start-up, branding and executive coaching working for both large and small organisations.
I’ve worked for global organisations such as Simplot Australia, Kraft Foods (now Mondelez) and Hallmark Cards. I have successfully founded two businesses and have worked with hundreds of organisations and thousands of individuals to build successful careers, teams and businesses.
My qualifications include BA (Major in Criminology and Psychology), MBA, Post-Graduate in Policy Studies and Post Graduate Diploma in Organisational Change and Executive Coaching. I have also been recognised as a Telstra Businesswomen finalist, a Chief Executive Women winner and danced on a bar with Richard Branson.
In all my roles, my passion has been to assist and enable individuals to find value and fulfilment in their work and to support organisations for sustainable growth. I believe in being courageous, challenging ourselves for growth, equality and fairness and laughing every day. Simply, I want to help people find what they love to do and organisations to be successful.
Email: Chris@peeplcoach.com
Calendly: Christine Khor
James Chisholm
Head of Customer
Partnerships and Co-Founder
My name is James and I am Head of Customer Partnerships, Co-founder and a Coach at Peeplcoach. I bring over 25 years business leadership experience performing roles in executive general management, board directorship, business development and operational leadership. My career has covered multiple industries including building technology services, asset management, renewable energy and not-for-profit with large multi-national corporations, private companies and SMEs including Honeywell, Plenary Group and WATCH Disability Services
With extensive local and international experience, I have led teams of many shapes and sizes, including teams of thousands of employees across varied countries and cultures. I enjoy working with diverse groups of people to achieve outcomes with a sense of purpose and alignment to my personal values.
My qualifications include BA (Politics and Psychology) from Sydney University, Master of Commerce from University of NSW, Advanced Coaching Intensive program from Columbia University (USA) and the Company Directors Course (AICD).
Email: James.Chisholm@peeplcoach.com
Calendly: James Chisholm
Zana Ballantyne
Head of Coaches Asia Pacific
My name is Zana and I am Head of Coaches and a Master Coach for Peeplcoach. My role is to recruit, grow, develop, lead and inspire a team of passionate and talented coaches to ensure we achieve our mission to make coaching accessible to all!
I lead a team of coaches who are supporting emerging and developing leaders across Australia, New Zealand, US, UK, Singapore and India.
With 25+ years’ experience across continents in the people development and leadership space, I’m known for driving people-led organisational change and embedding positive cultures. I do this through a consultative coaching approach and facilitating programs that ignite new ways. I’ve led teams and worked with all levels of leadership in various industries, including GE, Coles, ADP, Consumer Affairs and Ambulance Victoria. Some of my clients include Asahi, Dulux, Inghams, Latrobe City Council and Bega to name a few.
I am a qualified Executive coach holding a Post Graduate Certificate Organisational Coaching and I am a practitioner and facilitator in DISC, LSI, GSI, NLP, MBTI, Change Acceleration Process (PCI)
As a leader and coach, I explore hidden challenges, then empower individuals to find solutions that inspire action. I believe in putting people first to build capability, create high performing teams and positive sustainable change that drives business results.
Email: zana@peeplcoach.com
Calendly: Zana Ballantyne
Stephen Jackel
Chief Technology Officer
My name is Stephen and as CTO at Peeplcoach my role is to work alongside the executive team to achieve our mission to make coaching accessible to all. At Peeplcoach we are codifying the coaching process to make it more cost and time accessible for all employees, but specifically emerging and developing leaders.
My career includes leading multiple development teams at Carsales.com Ltd to foster a culture of excellence while scaling over 20 websites including www.carsales.com.au to become Australia’s number 1 automotive classifieds site and building my prosperity financial platform from the ground up. Myprosperity has rapidly grown into Australia’s foremost personal finance platform, recently winning the Fintech Australia “Finnies” Award 2020 ‘Excellence in Wealth Management’.
I hold a bachelor’s degree from Monash University in Software Engineering with honours in Artificial Intelligence. I love the challenge and power of technology to change the world for the better!
At Peeplcoach we know that success will only be possible through strong teamwork, a clear vision and talented and dedicated teams. I believe motivation comes from being passionate about a cause, teammates who inspire and encourage and through forming genuine friendships along the way.
Faydra Khor
Finance Manager
My name is Fay (or Faydra whichever you want to use) and in my role as Finance Manager for Peeplcoach, I naturally spend a lot of time with the numbers; ensuring accuracy and making sure we meet our financial obligations. I enjoy the processes behind the numbers and being able to provide information to support our team’s decision making.
Over the past 25 years I have worked for publicly listed and smaller private companies, including Franklins Ltd, Mildara Blass Ltd, Fosters Group Ltd, KCDoch Pty Ltd and Chorus Executive Pty Ltd.
I am a qualified Certified Practising Accountant (CPA). My qualifications include a Bachelor of Business in Accounting.
At Peeplcoach, there is never a dull moment. The team is extremely dedicated and continually striving for improvement. I am provided with continual opportunities to use my skills and to grow those skills to better myself and the business. I feel included and motivated by our mission of making coaching more accessible.
Email: Faydra@peeplcoach.com
Leadership Team
Dawn James
Head of Coaches
North America
Hello, my name is Dawn James. After 30 years of working as a change agent in my professional career, I decided to take my executive experiences and continue my passion to help others navigate leadership challenges, build stronger teams and gain personal confidence. As an expert in global business optimization working with and for business start-ups to multi-national companies, such as United Parcel Service, Whirlpool and Honeywell, my ability to adjust rapidly to business challenges and cultural diversities has allowed me to successfully provide professional coaching and business solutions that span across 48 countries. Specializing in the end-to-end supply chain functions across a wide range of roles and industries, I understand the complexities experienced while working with employees, cross-functional teams, and leaders. Allow me to help you realize a higher level of performance by offering solutions focused on changing behaviors and fostering growth.
I am a Lean Six Sigma Black Belt and hold a Bachelor of Science but my real qualifications come from the many years as a leading large and complex team across global organisations and building successful careers and outcomes for myself and those around me. I bring a practical, hands on and actionable approach to my coaching practice.
Email: Dawn.James@peeplcoach.com
Calendly: Dawn James
Michael Rainey
Operations Manager
My name is Michael and I am the Operations Manager at Peeplcoach and my role is to make sure that everything happens seamlessly, from launching new coachees to our platforms, onboarding new Peeplcoach coaches or launching new content.
Over the last 25 years, I have had a varied career in roles including, finance, human resources, training, learning and organisational development. I’ve worked for a number of incredible organisations such as CBA, Mercedes-Benz, Lumo Energy, Yarra Valley Water and Bendigo Kangan Institute of TAFE.
I have qualifications in – Bachelor of Education & Training, Bachelor of Psychological Science (Honours), Graduate Certificate in Human Resource Management and Graduate Diploma in Psychological Studies.
My guiding compass has been to develop and enable others by giving them the tools they need so they can be the best they can be, while contributing to the organisation’s goals.
Monica Penson
Partnership Manager
Hi, my name is Monica, and I am Partnerships Manager at Peeplcoach. I have spent the last 20 years as a client and customer manager working across a diverse range of industries including events / hospitality, universities, local government, FMCG and technology for organisations such as Constellation Software, Metcash, Asahi, CUB, Treasury Wines and Monash University.
My experience in solution selling enables me to listen, learn and truly understand the challenges faced by individuals and organisations. Almost always those challenges involve people as well as the product or service. I am committed to building partnerships, creating strategy, and executing to achievable tangible business outcomes.
As Partnerships Manager my role is to partner leading organisations to help them build leadership capability, employee loyalty and retention, increase productivity and ultimately to accelerate both business and individual employee success. I thoroughly enjoy working collaboratively, consultatively and building new relationships which foster change and grows people to grow business.
Email: Monica.Penson@peeplcoach.com
Calendly: Monica Penson
Susan Williams
Ambassador Coach
North America
My name is Susan and I’m an Ambassador Coach and Partnerships lead for Peeplcoach in the United States. Over the past 18 years, I have worked in Human Resources in a variety of organizations, ranging from large, global financial services and biotech firms to smaller firms and start up organizations.
I have worked with organizations such as JPMorgan Chase, AQR Capital Management, Compass Partners (private equity) and Regeneron Pharmaceuticals. In 2015 I started my own business, Elmwood Advisors, a talent advisory and HR consulting and coaching practice where I have worked with firms such as Point72 Asset Management, Balyasny Asset Management, and Kline Hill Partners.
In all my roles, I have been in talent development, helping organizations attract, retain, develop and engage their people and develop and support managers at all levels. My philosophy on coaching is that it is a powerful tool, but it has to be a partnership between the coachee and the coach. Great things can happen, people can gain a lot, grow, learn new things and expand their horizons, but they have to be the driving force. The role of the coach is to both support and challenge, but the agenda has to be the coachee’s. I love being a coach because I love being a positive and hopeful partner to my coaches, someone that they can trust and who will also challenge them
In addition to my industry experience, I hold a Ph.D. in Social and Organizational Psychology, and am accredited in the Hogan Assessment suite, Gallup Strengths finders, the DISC management style assessment, and Interpersonal Leadership Styles assessment. I have completed the Columbia University External Coaching Intensive certification program and practicum and with full certification expected in fall of 2021.
Hilary Gustave
Ambassador Coach
North America
My name is Hilary and I’m a US-based Ambassador Coach and Partnerships Manager with Peeplcoach. I bring 20 years of experience that spans people and change management, operations, strategy and innovation, marketing and branding, qualitative research, and just about any type of problem-solving you can think of. The common thread is my commitment to keeping the “why” and the stakeholders’ voices connected to the work to shape and amplify its value and success.
My clients have included Fortune 500 companies, state agencies, large school districts, and non-profits, which has given me broad exposure to a variety of organizational cultures, structures, missions, and priorities. While the contexts varied, my job remained largely the same — help navigate complexity and link strategy and insight to growth and execution.
I hold a BS in Integrated Science and Technology and am completing an MSc in Change Leadership from HEC Paris and the University of Oxford. I earned my executive coaching certification through Columbia University, and I’m committed to the journey of continuous self-examination, professional development, and crafting and equity-based approach to coaching.
My passion centers around supporting meaningful collaboration, learning, and positive change because my dream is to see more people living and working as their best selves to boost not only personal fulfillment but also radically improve what we can accomplish in business and communities.
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