What is team coaching and why do you need it?

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In business and in life, we cannot be successful in isolation. We need team members, colleagues and support staff to help us achieve a goal. Even the star player on a football team cannot win the grand final on their own! 

Coaching is no longer a term belonging solely to the sporting arena. In the last few decades, we’ve seen coaches emerge in other areas – life, financial, health and, of course, business and career. This increased reach of coaching has seen the global executive coaching market explode to the point that in 2022 it was valued at USD $8.9 billion and is expected to expand at a CAGR of 12.08% by 2028.1 

This is why there is growing investment in supporting and coaching individuals in parallel with teams to ensure that individual performance and success can translate into team and business performance and success. 

At Peeplcoach we specialise in leadership and executive coaching that empowers individuals to deliver success for themselves and for their businesses. Our approach includes coaching both individuals and teams, allowing us to amplify the success of leaders, their teams and their businesses. 

To explain this, let’s define coaching in terms of how it differs from managing, mentoring and training, and explore why exactly team coaching has now become a game-changer for high-performing organisations. 

Our simple definitions are as follows: 

  • Coaching – The underlying philosophy of coaching is that the participant knows the answer and the coach’s role is to ask powerful questions, to guide and to challenge the participant to find the solutions they can commit to. Coaches do not give advice or tell participants what to do. 
  • Mentoring – The underlying philosophy here is that the mentor has lived experience of a situation and will share their knowledge and experience to support and guide the participant to find solutions. Mentors quite often will give advice. 
  • Managing – Managers generally train, direct, empower and control activities and tasks to deliver specific outcomes. They will also often give advice. 
  • Training – Training involves participants being taught a specific skill. 

Good leaders inspire, motivate and create an environment for success. They know how to balance coaching, mentoring, training and telling. They allow experimentation and failure. Poor leaders direct, control and tell only. 

Coaching helps create great leaders. 

The three types of coaching we practise at Peeplcoach are as follows: 

  1. Individual or executive 1:1 coaching, where a coach works confidentially and privately with one participant to help them find solutions to their specific issues and challenges. 
  1. Group coaching, where groups of individuals come together to discuss and resolve specific issues. These groups may or may not part of the same team, but they will be solving similar problems. They could be at the same level or stage in their career or in the same industry or function. 
  1. Team coaching, which is not the same as group coaching. Team coaching is one of the fastest growing disciplines in the coaching profession and is becoming increasingly important in many organisations, including private corporations, government agencies and non-profits.2 The specific purpose of team coaching is to align and support a team to achieve a shared goal more effectively and efficiently. 

When coaching an individual, the focus is on that person’s self-awareness, goals, strengths, opportunities and actions. When coaching a team, the focus is not on individuals or a collection of individuals, as in group coaching, but rather on the team as a single entity: the team’s shared awareness, goals, collective actions and dynamics.3 

We’ve all read the research, that diverse teams result in better business performance, enhancing innovation, strategy, financial success, and employee engagement and retention4. But the more diverse a team, quite often, the more conflict there can be and the harder it can be to achieve alignment. To optimise team and business performance it is critical for teams to work well together – to be able to trust, challenge, agree, disagree, execute and evaluate without blame, anger, frustration or ego, all in the service of agreed goals.  

The team coaching approach encourages team members to go beyond their roles and understand one another’s strengths, weaknesses and aspirations. The approach creates an environment of agency and accountability, with a healthy balance between challenges and support.5 

The key steps to effective team coaching and the creation of high-performing and successful teams are as follows. 

  1. Understanding and clarifying the team and business goals 
  1. Achieving alignment on goals and ensuring those goals also meet the needs of each of the individual team members 
  1. Identifying the issues, blockages or obstacles impacting the performance of each individual team member 
  1. Understanding and clarifying, honestly and openly, the strengths and weaknesses of each team member 
  1. Creating awareness and mitigating the risks of the talent or information gaps within the team 
  1. Creating a safe space for honest and robust communication 
  1. Engaging a trained and professional team coach experienced in creating alignment across disparate groups to help facilitate the team’s success. 

So, why do YOU need team coaching? You need it so you can achieve your goals quicker, create a culture of trust, build commitment and alignment, increase accountability, and inspire courage. With this, teams become more effective, perform better and produce better results, not only for the team but also for individual team members and the wider organisation.  

If you would like to find out more about team coaching and the impact we are making feel free to reach out to us

Sources 

  1. Executive Coaching Certification Market 2023 
  1. Coaching Federation Credentials and Standards – Team Coaching 
  1. What’s Different About Coaching Teams? 
  1. Ways Diversity and Inclusion Help Teams Perform Better 
  1. Coaching Your Team as a Collective Makes it Stronger 
  1. How Team Coaching Can Help Your Executive Team Lead as One  

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Agnel Dsouza

Jo Hart

Jo Hart is the Chief Operating Officer at Peeplcoach, where she focuses on optimising the systems and processes that drive the delivery of accessible, high-quality coaching.

With over 23 years of experience, Jo’s career has spanned finance, operations, project management, optimisation, learning and development, and leading project teams. She has worked both locally and internationally, supporting organisations in achieving efficiency and effectiveness across industries such as financial services, health services, information technology, insurance, media, and retail.

Jo has held significant roles at Deutsche Bank, Adecco Group, and the Australian Association of Social Workers. Known for her love of challenges, Jo is dedicated to contributing to her team’s efforts in delivering development opportunities that enhance engagement and help people and organisations reach their full potential.

Email: jo.hart@peeplcoach.com

Richard Clarke

Greer O’Brien

Joanne Hall

Richard Tootill

Richard is the Sales Manager at Peeplcoach, bringing over 10 years of experience in solution sales across leadership development and coaching, recruitment, and SaaS technologies within the IT and digital space. He has worked in various environments, including global corporates, fast-growing companies, and start-ups, with a career that includes roles at Oracle, Seek, and Elmo Software. Richard has primarily focused on driving new business in the B2B space, working with some of Australia’s most well-known organisations, including Fortescue Metals Group, Multiplex, Commonwealth Bank, Arup, and Austrade, to name a few.

In all his roles, Richard’s passion lies in solving challenges for both individuals and organisations, helping people be the best they can be. His goal is to help organisations succeed and empower individuals to reach their full potential by finding what they love to do.

Richard also holds a Bachelor of Business from Griffith University (QLD), majoring in sports management.

You can find me on LinkedIn here

Michael Rainey

Michael is the Projects Manager at Peeplcoach, responsible for ensuring seamless operations across various processes, from launching new coachees on the platform to onboarding Peeplcoach coaches and introducing new content.

With over 25 years of experience, Michael’s career has spanned roles in finance, human resources, training, learning, and organisational development. He has contributed to the success of organisations such as CBA, Mercedes-Benz, Lumo Energy, Yarra Valley Water, and Bendigo Kangan Institute of TAFE. Michael holds a Bachelor of Education & Training, a Bachelor of Psychological Science (Honours), a Graduate Certificate in Human Resource Management, and a Graduate Diploma in Psychological Studies.

His mission is to develop and enable others, equipping them with the tools they need to reach their full potential while driving the organisation’s success.

Email: Michael.Rainey@peeplcoach.com

Faydra Khor

Zana Ballantyne

Zana is both a Master Coach and the Head of Coaches at Peeplcoach. In her role, she is responsible for recruiting, growing, developing, leading, and inspiring a team of passionate and talented coaches, all dedicated to making coaching accessible to everyone.

She currently leads a team that supports emerging and developing leaders across Australia, New Zealand, the US, the UK, Singapore, and India. With over 25 years of experience in people development and leadership across continents, Zana is renowned for driving people-led organisational change and cultivating positive cultures. Her expertise includes working with various levels of leadership in industries such as GE, Coles, ADP, Consumer Affairs, and Ambulance Victoria, with notable clients including Asahi, Dulux, Inghams, Latrobe City Council, and Bega.

Zana holds a Post Graduate Certificate in Organisational Coaching and is a qualified practitioner and facilitator in DISC, LSI, GSI, NLP, MBTI, and Change Acceleration Process (PCI). As a leader and coach, she excels in uncovering hidden challenges and empowering individuals to find actionable solutions. Her approach prioritizes building capability, creating high-performing teams, and driving sustainable business results through people-first strategies.

zana@peeplcoach.com

Feel free to book a time to chat to be here https://calendly.com/zanaballantyne/find-out-more-about-peeplcoach-1

Virginia Aldred

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Susan Williams

Sean O’Leary

Sarah Bateman

Rob Watson

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Margaret Haarhoff

Kaye Brett

Karin Moorhouse

Joanna Clary

Jinn Kan

Jillian Bolger

Jess Ferguson

James Chisholm

James Chisholm is Co-Founder and Executive Coach at Peeplcoach who brings over 25 years business leadership experience performing roles in executive general management, board directorship, business development, leadership coaching, team facilitation and operational leadership. His career has covered multiple industries including building technology services, asset management, renewable energy and not-for-profit with large multi-national corporations, private companies and SMEs including Honeywell and WATCH Disability Services. 

With extensive local and international experience, James has led teams of up to thousands of employees across varied countries and cultures and enjoys working with diverse groups of people to achieve outcomes with a sense of purpose and alignment to his personal values. In addition to his leadership and executive coaching work, James frequently facilitates leadership and executive team sessions where constructive culture and high-performance are the desired outcomes.

James.Chisholm@peeplcoach.com

Feel free to book a time to chat to be here https://calendly.com/james-chisholm/find-out-more-about-peeplcoach-1″

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Felicity Brown

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Doug Binns

Dianne Flemington

Di Kanagalingam

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Christine Khor

Christine Khor is CEO, Founder and Lead Coach at Peeplcoach and is passionate about the role that coaching has in accelerating performance for individuals, teams and organisations and making Peeplcoach the best leadership coaching platform she can!

Before becoming an executive coach and launching Peeplcaoch, Christine started her career In marketing management with global organisations such as Kraft Foods, Hallmark Cards and Simplot Australia.

After a successful career leading teams, Christine started the recruitment and executive search company Chorus Executive where she has partnered with hundreds of organisations and thousands of individuals offering recruitment, search and business, career and executive coaching services. In 2020 launched Peeplcoach with the mission to make coaching accessible to all employees within an organisation, not executives only.

As an executive coach at Peeplcoach, Christine partners with all levels of employees within an organisation from emerging leaders to executives. With her c-suite and start-up business and leadership experience Christine brings a commercial and pragmatic approach to her coaching sessions. Christine holds several qualifications including a Bachelor of Arts, Master of Business Administration, Post Graduate Diploma in Policy Studies and Graduate Diploma in Organisational Change and Executive Coaching.

Chris@peeplcoach.com

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