Ethical Challenges in the Workplace: A Leadership Guide to Recognising and Responding

In leadership, trust is currency—and ethical challenges can devalue it in an instant. So, what is ethical challenges really about? At its core, an ethical challenge arises when the right course of action isn’t immediately obvious, when decisions may clash with moral values, or when competing responsibilities pull in opposite directions. For leaders, knowing how to recognise and respond to these moments is no longer optional—it's expected.
Share the Post:
Ethical Challenges in the Workplace

What Are Ethical Challenges? A Clear Definition

An ethical challenge is a situation where a decision must be made between two or more morally complex options. Often, none of the choices are clearly right or wrong. Unlike a breach of policy, ethical challenges usually fall into grey areas—where values such as honesty, fairness, and responsibility come into conflict.

These challenges differ slightly from ethical dilemmas or ethical issues. While a dilemma often presents a forced choice between two difficult options, an ethical challenge may involve navigating unclear rules, conflicting priorities, or hidden biases—all while staying accountable to others.

Click above to see how we can help you unlock your potential.

Where Ethical Challenges Arise

Ethical challenges can crop up anywhere decisions are made—and especially where power, resources, and people intersect. In the workplace, they commonly occur in:

  • Leadership decision-making – Favouring performance over employee wellbeing
  • Hiring and promotions – Biases, fairness, and transparency
  • Business practices – Conflicts of interest, procurement, and bribery risks
  • Technology and data – Employee surveillance, misuse of information, or AI bias
  • Health and safety – Skimping on safety to save time or costs
  • Cultural respect – Failing to consider Indigenous, minority, or diverse viewpoints

The rise of remote work, AI, and global teams has only increased the frequency and complexity of ethical challenges in the workplace.

Ethical Challenges in Action

Take Rio Tinto, for instance. In 2020, the company destroyed sacred Indigenous rock shelters in Juukan Gorge—wiping out 46,000 years of cultural heritage. The aftermath included public outcry, resignations, and serious reputational damage. While the company apologised and cut executive bonuses, many stakeholders said the response didn’t go far enough.

This is one of many ethical issues within the workplace that show how leadership failures—whether through oversight, poor judgement, or neglect—can have deep and lasting consequences.

Other real-world examples include:

These cases bring to life just how quickly ethical problems at work can escalate.

Click above to see how we can help you unlock your potential.

Why Ethical Challenges Deserve Your Attention

For leaders, brushing off ethical issues isn’t just risky—it’s a reputational time bomb.

Unchecked ethical challenges in business can:

  • Undermine employee trust
  • Trigger legal investigations
  • Harm customers and communities
  • Drive away investors and partners
  • Fracture internal culture

Beyond the tangible consequences, there’s something more subtle at play: the erosion of leadership credibility. If employees see a double standard between what leaders say and do, it sets the tone for shortcuts, silence, and fear.

Building a high-integrity culture starts with recognising that ethical concerns in the workplace affect everything from decision-making to day-to-day behaviours.

How to Analyse and Resolve Ethical Challenges

It’s one thing to know a problem exists—another to know how to act. Here’s a simple framework leaders can use:

  1. Identify the Stakeholders: Who is affected by the decision—employees, customers, communities, regulators?
  2. Clarify the Core Values: Which values are in conflict? Fairness? Transparency? Accountability?
  3. Explore the Options: What actions could you take? What are the risks and benefits of each?
  4. Seek Diverse Perspectives: Involve people with different backgrounds and experiences to avoid blind spots.
  5. Make the Decision—and Document It: Be transparent. Explain how the decision aligns with your values and goals.
  6. Reflect and Learn: What worked? What didn’t? How can your team grow from this?

This approach helps you respond to ethical issues at work with clarity, structure, and accountability. Leadership development programs can embed this thinking into your organisation’s DNA.

Next-Gen Ethical Challenges: Emerging Trends

The nature of ethical challenges is changing fast. Forward-thinking leaders should keep an eye on:

  • AI bias and automation – Are algorithms making fair decisions?
  • Data privacy and employee surveillance – Where’s the line between safety and intrusion?
  • ESG vs fiduciary duty – Can social responsibility coexist with profit goals?
  • Digital misinformation – How will you verify truth in a deepfake world?

These are no longer abstract worries—they’re knocking on the boardroom door. Staying prepared means regular scenario planning, transparent policies, and open dialogue with your team.

Unlock Your Organisation’s Ethical Leaders

Ethical challenges aren’t just compliance issues—they’re leadership tests. And the best leaders don’t just react—they prepare.

If you’re serious about building a workplace where accountability, integrity and trust aren’t just buzzwords, let’s start a conversation. Our leadership programs are designed for real-world complexity—giving you and your team the skills to face ethical challenges with confidence.

Sign-up to our newsletter.

Wherever you are in your career, first job, first time leader or leadership guru each month The Pulse will share a 5 min leadership or career hack to help you amplify your professional, team or business impact.

Short and sharp, the Pulse is focused on getting to the heart of the matter, because we know you don’t have a lot of time.

Fostering the Growth of
High-performing Leaders.

Discover how we are partnering with other organisations and making an impact for businesses and individuals.

Scott Thompson

Agnel Dsouza

Jo Hart

Jo Hart is the Chief Operating Officer at Peeplcoach, where she focuses on optimising the systems and processes that drive the delivery of accessible, high-quality coaching.

With over 23 years of experience, Jo’s career has spanned finance, operations, project management, optimisation, learning and development, and leading project teams. She has worked both locally and internationally, supporting organisations in achieving efficiency and effectiveness across industries such as financial services, health services, information technology, insurance, media, and retail.

Jo has held significant roles at Deutsche Bank, Adecco Group, and the Australian Association of Social Workers. Known for her love of challenges, Jo is dedicated to contributing to her team’s efforts in delivering development opportunities that enhance engagement and help people and organisations reach their full potential.

Richard Clarke

Greer O’Brien

Joanne Hall

Richard Tootill

Richard is the Sales Manager at Peeplcoach, bringing over 10 years of experience in solution sales across leadership development and coaching, recruitment, and SaaS technologies within the IT and digital space. He has worked in various environments, including global corporates, fast-growing companies, and start-ups, with a career that includes roles at Oracle, Seek, and Elmo Software. Richard has primarily focused on driving new business in the B2B space, working with some of Australia’s most well-known organisations, including Fortescue Metals Group, Multiplex, Commonwealth Bank, Arup, and Austrade, to name a few.

In all his roles, Richard’s passion lies in solving challenges for both individuals and organisations, helping people be the best they can be. His goal is to help organisations succeed and empower individuals to reach their full potential by finding what they love to do.

Richard also holds a Bachelor of Business from Griffith University (QLD), majoring in sports management.

Michael Rainey

Michael is the Projects Manager at Peeplcoach, responsible for ensuring seamless operations across various processes, from launching new coachees on the platform to onboarding Peeplcoach coaches and introducing new content.

With over 25 years of experience, Michael’s career has spanned roles in finance, human resources, training, learning, and organisational development. He has contributed to the success of organisations such as CBA, Mercedes-Benz, Lumo Energy, Yarra Valley Water, and Bendigo Kangan Institute of TAFE. Michael holds a Bachelor of Education & Training, a Bachelor of Psychological Science (Honours), a Graduate Certificate in Human Resource Management, and a Graduate Diploma in Psychological Studies.

His mission is to develop and enable others, equipping them with the tools they need to reach their full potential while driving the organisation’s success.

Email: Michael.Rainey@peeplcoachstg.wpenginepowered.com

Faydra Khor

Zana Ballantyne

Zana is both a Master Coach and the Head of Coaches at Peeplcoach. In her role, she is responsible for recruiting, growing, developing, leading, and inspiring a team of passionate and talented coaches, all dedicated to making coaching accessible to everyone.

She currently leads a team that supports emerging and developing leaders across Australia, New Zealand, the US, the UK, Singapore, and India. With over 25 years of experience in people development and leadership across continents, Zana is renowned for driving people-led organisational change and cultivating positive cultures. Her expertise includes working with various levels of leadership in industries such as GE, Coles, ADP, Consumer Affairs, and Ambulance Victoria, with notable clients including Asahi, Dulux, Inghams, Latrobe City Council, and Bega.

Zana holds a Post Graduate Certificate in Organisational Coaching and is a qualified practitioner and facilitator in DISC, LSI, GSI, NLP, MBTI, and Change Acceleration Process (PCI). As a leader and coach, she excels in uncovering hidden challenges and empowering individuals to find actionable solutions. Her approach prioritizes building capability, creating high-performing teams, and driving sustainable business results through people-first strategies.

Virginia Aldred

Vanessa Jones

Susan Williams

Sean O’Leary

Sarah Bateman

Rob Watson

Natalie Hormann

Margaret Haarhoff

Kaye Brett

Karin Moorhouse

Joanna Clary

Jinn Kan

Jillian Bolger

Jess Ferguson

James Chisholm

James Chisholm is the Co-Founder and Executive Coach at Peeplcoach. He brings over 25 years of business leadership experience performing roles in executive general management, board directorship, business development, leadership coaching, team facilitation and operational leadership. His career has covered multiple industries including building technology services, asset management, renewable energy and not-for-profit with large multi-national corporations, private companies and SMEs including Honeywell and WATCH Disability Services. 

With extensive local and international experience, James has led teams of up to thousands of employees across varied countries and cultures and enjoys working with diverse groups of people to achieve outcomes with a sense of purpose and alignment with his personal values. In addition to his leadership and executive coaching work, James frequently facilitates leadership and executive team sessions where constructive culture and high performance are the desired outcomes.

Hilary Gustave

Felicity Brown

Evie Suss

Dr Simone Boer

Doug Binns

Dianne Flemington

Di Kanagalingam

Bryan Carroll

Charlotte Rush

Christine Khor

Christine Khor is CEO, Founder and Lead Coach at Peeplcoach and is passionate about the role that coaching has in accelerating performance for individuals, teams and organisations and making Peeplcoach the best leadership coaching platform she can!

Before becoming an executive coach and launching Peeplcaoch, Christine started her career In marketing management with global organisations such as Kraft Foods, Hallmark Cards and Simplot Australia.

After a successful career leading teams, Christine started the recruitment and executive search company Chorus Executive where she has partnered with hundreds of organisations and thousands of individuals offering recruitment, search and business, career and executive coaching services. In 2020 launched Peeplcoach with the mission to make coaching accessible to all employees within an organisation, not executives only.

As an executive coach at Peeplcoach, Christine partners with all levels of employees within an organisation from emerging leaders to executives. With her c-suite and start-up business and leadership experience Christine brings a commercial and pragmatic approach to her coaching sessions. Christine holds several qualifications including a Bachelor of Arts, Master of Business Administration, Post Graduate Diploma in Policy Studies and Graduate Diploma in Organisational Change and Executive Coaching.

Clare Phelan

Dawn James

Deb McDonald

Bronwyn Rose

Anne Basia

Anglea Zegir