You miss 100% of the shots you don’t take.

A few hours later I received a text message from my son telling me that the shoes had been reduced from $1200 to $700.
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Well, I was taught a lesson that made me both laugh and think.

It was during school holidays with the first day of school approaching, which means I had bored children at home as well as back-to-school preparation to get on with, buying uniforms, books, new lunchboxes – you know the drill.

My 12-year-old son asked if he could take public transport to the local shopping centre with friends. He is at that age between being a little boy who still loves a lie-down at night with his mum every, now and then, and being a teenager who knows it all and thinks he is turning 25.

Off he went, with my blessing, and the directive to buy school shoes. I was pleased with myself for having killed two birds with one stone, since I now also had some peace and quiet and was able to get back to work.

A few hours later I received a text message from my son telling me that the shoes had been reduced from $1200 to $700. As I was multitasking, I only glanced at the message. I assumed he’d made a typing error and that what he meant was that the price of the shoes were $70, reduced from $120. “Great,’ I thought. ‘Bargain.’

A few minutes later I receive another text saying, ‘$700 is a good price, thoughts?’ Thinking this was odd I looked back at the previous messages and realised that he was not talking about school shoes, but about a new iPhone. He has been nagging me for a while about needing a new phone and my answer had consistently been, ‘You’re dreaming.’ (For those who haven’t seen it, The Castle is a must.)

I called immediately, told him again that he was dreaming, and that was the end of that.

When he got home, I asked him, ‘What made you think I would ever say yes?’ His response made me proud and also made me laugh.

‘Mum, you miss 100% of the shots you don’t take, so I took it!’ He grinned and walked off, and I was struck by the following thoughts.

  1. Kids observe and learn from what they see and hear from you. Since we have been working at home Lucas must have heard hundreds of my coaching sessions, and while I don’t usually use sporting analogies I can often be heard saying things like, ‘If you don’t ask, the answer is already no.’ The children have also heard many of the conversations my husband and I have had about Peeplcoach, business and life in general. There is no doubt they would have heard us say the words, ‘What’s the worst that can happen?’ or ‘Let’s go for it – they can only say no.’
  2. I was reminded just how much what we say and do impacts those we are surrounded by – our friends, work colleagues and extended family. Our role as unconscious role models can have a critical impact on the people we’re close to.

  3. Be present – multi-tasking nearly cost me a new phone

  4. How many of us have stunted our own progress, success and happiness because we didn’t take a shot?

And, finally, I thought: if he is like this now, how on earth will I cope when he is 16?!

The lessons children give us are priceless.

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Jo Hart is the Chief Operating Officer at Peeplcoach, where she focuses on optimising the systems and processes that drive the delivery of accessible, high-quality coaching.

With over 23 years of experience, Jo’s career has spanned finance, operations, project management, optimisation, learning and development, and leading project teams. She has worked both locally and internationally, supporting organisations in achieving efficiency and effectiveness across industries such as financial services, health services, information technology, insurance, media, and retail.

Jo has held significant roles at Deutsche Bank, Adecco Group, and the Australian Association of Social Workers. Known for her love of challenges, Jo is dedicated to contributing to her team’s efforts in delivering development opportunities that enhance engagement and help people and organisations reach their full potential.

Email: jo.hart@peeplcoach.com

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Richard is the Sales Manager at Peeplcoach, bringing over 10 years of experience in solution sales across leadership development and coaching, recruitment, and SaaS technologies within the IT and digital space. He has worked in various environments, including global corporates, fast-growing companies, and start-ups, with a career that includes roles at Oracle, Seek, and Elmo Software. Richard has primarily focused on driving new business in the B2B space, working with some of Australia’s most well-known organisations, including Fortescue Metals Group, Multiplex, Commonwealth Bank, Arup, and Austrade, to name a few.

In all his roles, Richard’s passion lies in solving challenges for both individuals and organisations, helping people be the best they can be. His goal is to help organisations succeed and empower individuals to reach their full potential by finding what they love to do.

Richard also holds a Bachelor of Business from Griffith University (QLD), majoring in sports management.

You can find me on LinkedIn here

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Michael is the Projects Manager at Peeplcoach, responsible for ensuring seamless operations across various processes, from launching new coachees on the platform to onboarding Peeplcoach coaches and introducing new content.

With over 25 years of experience, Michael’s career has spanned roles in finance, human resources, training, learning, and organisational development. He has contributed to the success of organisations such as CBA, Mercedes-Benz, Lumo Energy, Yarra Valley Water, and Bendigo Kangan Institute of TAFE. Michael holds a Bachelor of Education & Training, a Bachelor of Psychological Science (Honours), a Graduate Certificate in Human Resource Management, and a Graduate Diploma in Psychological Studies.

His mission is to develop and enable others, equipping them with the tools they need to reach their full potential while driving the organisation’s success.

Email: Michael.Rainey@peeplcoach.com

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Zana is both a Master Coach and the Head of Coaches at Peeplcoach. In her role, she is responsible for recruiting, growing, developing, leading, and inspiring a team of passionate and talented coaches, all dedicated to making coaching accessible to everyone.

She currently leads a team that supports emerging and developing leaders across Australia, New Zealand, the US, the UK, Singapore, and India. With over 25 years of experience in people development and leadership across continents, Zana is renowned for driving people-led organisational change and cultivating positive cultures. Her expertise includes working with various levels of leadership in industries such as GE, Coles, ADP, Consumer Affairs, and Ambulance Victoria, with notable clients including Asahi, Dulux, Inghams, Latrobe City Council, and Bega.

Zana holds a Post Graduate Certificate in Organisational Coaching and is a qualified practitioner and facilitator in DISC, LSI, GSI, NLP, MBTI, and Change Acceleration Process (PCI). As a leader and coach, she excels in uncovering hidden challenges and empowering individuals to find actionable solutions. Her approach prioritizes building capability, creating high-performing teams, and driving sustainable business results through people-first strategies.

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James.Chisholm@peeplcoach.com

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Before becoming an executive coach and launching Peeplcaoch, Christine started her career In marketing management with global organisations such as Kraft Foods, Hallmark Cards and Simplot Australia.

After a successful career leading teams, Christine started the recruitment and executive search company Chorus Executive where she has partnered with hundreds of organisations and thousands of individuals offering recruitment, search and business, career and executive coaching services. In 2020 launched Peeplcoach with the mission to make coaching accessible to all employees within an organisation, not executives only.

As an executive coach at Peeplcoach, Christine partners with all levels of employees within an organisation from emerging leaders to executives. With her c-suite and start-up business and leadership experience Christine brings a commercial and pragmatic approach to her coaching sessions. Christine holds several qualifications including a Bachelor of Arts, Master of Business Administration, Post Graduate Diploma in Policy Studies and Graduate Diploma in Organisational Change and Executive Coaching.

Chris@peeplcoach.com

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