FRONTLINE LEADER PROGRAM
Frontline leaders manage up to 80% of the workforce and 44% frontline managers say they don’t receive enough support to succeed in their leadership role. Through practical learning, expert coaching, and real-time application, it helps team leaders, first-time managers, and new managers build confidence, solve real-world problems, and improve how they lead every day.
9.2/10
The average rating our coaches receive from respondents.
4.8/5
The average rating our coaches receive from respondents.
Why Join Our Frontline Leader Program?
Close Leadership Skill Gaps
Build Practical Skills
Gain management skills and leadership skills to improve delegation, decision-making, and performance conversations. Participants learn how to give constructive feedback, strengthen relationships, and lead through complexity.
Resolve Day-to-Day Challenges
Use leadership coaching to navigate people issues, operational stressors, and complex decisions making
Boost Engagement & Retention
Strong frontline leadership can improve employee retention and motivation by fostering a sense of trust, clarity, and accountability. Learn how to support each team member and improve team dynamics.Create a culture of trust, accountability & motivation
Lead with Confidence
Inspire, influence & drive results at the frontline
Frontline Leader Program Overview
This frontline leadership training is specifically designed to help new managers and time managers thrive. It blends structured learning with real-world practice, giving participants a roadmap for success that aligns with their day-to-day responsibilities and long-term goals.
With a focus on application, it’s built to fit the pace and pressure of frontline work — not sit alongside it.
Ideal Participants
This program is ideal for frontline and team leaders responsible for managing small to large teams in operational or customer-facing roles. Whether new to leadership or looking to refine their skills, this program delivers the leadership fundamentals required to manage performance, motivate people, and build trust.
Business Benefits
Research has shown that a supportive leader can improve frontline workers’ retention by 300%. Unfortunately, 44% of frontline leaders are in the first year of leadership management with little or no training or development which is costing organisations billions of dollars in lost productivity, engagement and injury.
Program Outline
12 modules & 45 minute 1:1 coaching session over a 12-month period.
Additional Services (Optional)
Monthly or Quarterly Group coaching to share learning across cohorts. Pre- and post-program 360 Assessment to fast-track identification of blind spots and track impact of the program over time.
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How Our Programs Work
- 12-month structured leadership development program
- Content aligned to your organisation’s leadership framework
- 1:1 coaching for personal development & accountability
- Group coaching for peer learning & collaboration
- Flexible, virtual-first model for accessibility
Why Frontline Leaders Choose Peeplcoach
Expert Coaching
Work with ICF Accredited Master Coaches who bring real-world experience in leadership development and operational team management.
Proven Methodology
Structured coaching programs designed to develop strong, high-impact leaders. Adaptive to the specific requirements of frontline leadership.
Flexible & Scalable
Delivered via our virtual-first model, it’s designed to suit every team and workforce size, no matter the location or hours.
Practical & Actionable
We focus on what matters at the frontline: tools you can use today. This program gives leaders what they need to lead well under pressure, manage tasks, and influence outcomes.
Seamless Access
Our intuitive SaaS platform makes coaching easy and accessible anytime, anywhere. Leaders can engage with content, complete activities, and track their progress in real time, all from one central hub.
Science-Backed Growth
We leverage top behavioural and feedback tools for measurable leadership impact. These insights ensure coaching is personalised, targeted, and grounded in proven methods that drive lasting change.
Data-Driven Insights
Track leadership growth and team performance with powerful analytics. Gain visibility into participation, engagement, and capability development across cohorts or individuals.
OUR PEEPLCOACH COACHES
- Hold qualifications recognised by the International Coaching Federation
- Have proven business leadership experience
- Have been trained on the Peeplcoach PACT Methodology
- Have an average Coach Satisfaction score of 9.2/10
Frontline Leader Program FAQs
What is the Frontline Leader Program, and how does it support team leaders?
The Frontline Leader Program is a practical development program designed for supervisors, team leaders, and frontline managers. It equips participants with real-world tools to lead people confidently, improve communication, and manage performance across diverse workplace situations.
Who should register for this program?
This frontline leadership development is ideal for new or current frontline supervisors and people leaders responsible for managing teams on the ground. Whether they are stepping into leadership for the first time or looking to strengthen their day-to-day management skills, this program is tailored for practical frontline challenges.
What skills will participants develop through the Frontline Leader Program?
Participants build core leadership skills such as effective communication, conflict resolution, team motivation, and performance management. These tools help reduce friction, build trust, and create more productive team environments.
How does the program improve team performance and reduce turnover?
Stronger frontline leadership leads to better team morale, clearer expectations, and fewer misunderstandings. By learning how to coach, motivate, and support people effectively, frontline leaders can increase retention and drive consistent performance across their teams.
How is the program delivered, and what’s the time commitment?
The Frontline program is a 12-month structured program including learning modules essential for effective frontline leaders, practical on-the-job exercises and 1:1 and group coaching.
The task helped me uncover feedback I wasn’t aware of, and gave me some great takeaways to learn from. It also made me realise a few things about myself that I hadn’t noticed before. I’m excited to put them into practice and see how I grow.”
Program Participant, Workwear Group
OUR COACHING HAS HELPED TEAMS AT
