Whether you are selling a product or service or you are a not-for-profit understanding the “return on investment” of resources deployed and invested is essential to ensure long-term business success.
Some areas of business such as sales, operations or capital investment are easy to measure and calculate the financial return to the business. Other areas such as marketing, human resources and leadership development are harder to measure and quantify, especially at budget time.
In this session, Christine will share some simple tools and approaches to quantify non-tangible investment, especially in the area of learning and development.
If you are unable to attend but interested in the topic please register and we will send you the tip sheets and recording to peruse at your convenience.